Welcome to Opulence
Contact Us
If you have any questions, please contact us via email, phone call or send us a message using the contact form. During off hours, you can also DM us on Instagram and we will get back to you as soon as we are able!
Address
630 W Lake St. Suite 3
Chicago, IL 60661
Hours
Monday–Thursday — 9am-7pm
Friday — 9am-5pm
Saturday — 10am-3pm (e/o)
Email
info@opulencechicago.com
Phone
(312) 340-5948
Instagram
@opulence_chicago
Visit Us
630 West Lake Street
Chicago, IL 60661
Hours
Monday–Thursday — 9am-7pm
Friday — 9am-5pm
Saturday — 10am-3pm (e/o)
Policies & Service Expectations
Late Arrival Policy: We understand that things come up and life can sometimes be unpredictable! All we ask is that you let us know if you are going to be late for your appointment by calling us at 312-340-5948 or texting us at 773-839-5511. We honor a 10 minute grace-period to account for unexpected circumstances. After 10 minutes, we unfortunately cannot guarantee treatment and the possibility of your appointment needing to be rescheduled is likely.
Same-Day Cancellations, Reschedules and Missed Appointments: Opulence Chicago requires a 24 hours’ notice to cancel or reschedule an appointment. Failure to provide this notice would result in a $75 fee.
Return Policy (Skin Care Products): You may exchange your product or return your product for store credit for up to 14 days after purchase.
Children & Minors: For the safety and all parties, children under the age of 16 are not permitted into treatment rooms and may not be left unattended in our waiting areas. Patients ages 16-17 will require a parent or guardian consent and must be present during consultation and first appointment.